What is online therapy?
Online therapy — also called teletherapy or e-counselling — connects you with a licensed mental-health professional through video, voice or secure chat. Sessions are typically 30–60 minutes and follow the same structure as an in-person session.
How to prepare for your first session
Find a quiet, private space with a reliable internet connection. Keep a notebook nearby. Your therapist will begin with an intake conversation to understand your goals, history and current concerns.
Is it effective?
A growing body of peer-reviewed research shows online therapy is comparable to in-person care for many conditions including depression, anxiety, PTSD and adjustment disorders. It is not appropriate for acute crisis situations — those need in-person or emergency care.
When to escalate to in-person care
If you are experiencing suicidal thoughts, severe substance use, or a psychiatric emergency, contact a helpline (iCall: 9152987821 in India) or visit an emergency department.
Concerned about your symptoms?
Start a free AI-led clinical interview on Milli. Every diagnosis is verified by a licensed Indian doctor.